SharePoint Intranet. Connected Digital Workplace

You may already be paying for SharePoint through Microsoft 365, but it can deliver far more than file storage when used also as a company intranet for your employees.

We deliver professional services to design and implement a modern company intranet using Microsoft 365 SharePoint Online. The objective is to provide an accessible, engaging, and intuitive central hub for organisational information and day-to-day communication.

Our approach combines SharePoint best practice, structured information architecture, and practical governance so organisations can improve collaboration without introducing unnecessary complexity.

Service Scope

We build your company SharePoint intranet on your Microsoft 365 tenant, following your requirements and internal operating model.

Our service scope includes:

• Intranet strategy focused on clear navigation, user adoption, and long-term maintainability
• Homepage design with a news bulletin, announcements, and quick access to priority resources
• Department and team sites structured to support business functions and knowledge sharing
• Central location for policies, templates, training materials, and reusable documentation
• Site content model aligned to an organised information and content strategy
• Integration planning with the wider Microsoft 365 ecosystem where appropriate

Benefits

• Your intranet stays in your Microsoft 365 environment and remains fully accessible to your teams
• Content is easy to update and edit in-house using SharePoint's no-code tools
• We build the foundation, structure, and governance model so your team can manage it confidently
• You avoid lock-in to expensive ongoing development for day-to-day content updates

Delivery Approach

The intranet is built using the SharePoint Communication site type, which is well suited to one-directional information sharing and therefore appropriate for a practice intranet.

Delivery primarily uses SharePoint's no-code web editor and standard web components to structure and present information. Where needed, we apply lightweight and controlled customisation to support usability and branding goals.

SharePoint does have platform limitations, but in this service model they do not materially affect delivery of the intended business outcome.

Libraries and Information Management

We work with client teams to define a practical document management framework within SharePoint libraries, including:

• Library structure design with metadata and version control suited to organisational use
• Review and agreement of version control principles before implementation
• Definition of key document workflows covering creation, review, approval, and update cycles
• Page-level links to relevant documents and direct document library views
• Dynamic filtering configuration to improve usability, navigation, and findability

Security and Access

Access is managed through the organisation's Microsoft 365 tenant, providing the primary framework for authentication and permissions. Users sign in with existing Microsoft 365 accounts, maintaining alignment with identity, security policy, and access controls.

Within SharePoint, additional settings are configured to restrict access to internal organisational users only, with external sharing disabled for the intranet site.

Case study: impact 3 years on

Since launch, a mid-size architectural practice developed SharePoint intranet, The Hub, has become the backbone of the organisation's digital workplace, with measurable engagement and adoption:

Outcome

This service model transforms SharePoint from a document repository into a structured and business-ready intranet that supports operations, communication, onboarding, and knowledge management.

It provides a cost-effective route to a connected digital workplace while retaining governance, security, and scalability within the existing Microsoft 365 investment.

Need a SharePoint intranet service?

Get in touch: letstalk@systemais.co.uk